A recent New York Times article focuses on the racial angle
in an upcoming U.S. Supreme Court case about a civil service
test. A firefighter who studied up to 13 hours a day earned
the sixth-place ranking among 77 candidates. His hopes for
promotion were dashed, however, after the Civil Service Board
of New Haven, Conn., split 2-2 on whether to certify the test
results. The pass rate for one racial group was only one-half
that of another. The board held five days of public hearings,
but could not decide whether the test was a fair measure of
success on the job. The sixth-ranked firefighter and 17 of his
colleagues are now awaiting oral argument on April 22 in
Ricci v. DeStefano. At issue is whether the failure to
certify the test results constituted racial discrimination.
But how does focusing the debate on race advance the
public's interest?
Why not rally behind a theme that can both unite us and
advance the public's interest in a qualified and competent
workforce?
A fundamental premise of employment testing and selection
can help refocus the debate on the public's interest in a
qualified and competent workforce. A test or any other
employment selection procedure is appropriate only if it helps
to predict success in performing tasks that are actually
required by the job. A test that mostly measures the
applicant's ability to successfully take a test serves no one.
A test that does not measure the applicant's ability to do the
job prevents both qualified people from getting jobs that
would be satisfying to them and employers from hiring those
who would best meet their needs. Hiring those who can pass a
test but not successfully perform job duties only creates
disgruntled employees, incompetence and lawsuits.
The public's interest in using tests that predict success
on the job looms largest in the public sector. We all want a
firefighter who has the skills and abilities to protect our
dwellings, businesses and families. We all have an interest in
ensuring that a public employer hires a building inspector who
effectively enforces safe building standards. Our communities
will receive long-term benefits from teachers who know how to
motivate children to think and problem solve.
Employers can use several strategies to ensure that the
tests and selection procedures that they use actually predict
success on the job.
An employer can start by selecting a test that is best
designed to measure the skills the job requires.
Cognitive tests use written formats and are best for
assessing reasoning, memory and skill in arithmetic and
reading comprehension.
Cognitive tests are a good fit for cerebral jobs such as
analysts, teachers, doctors and lawyers. Cognitive tests are
often ineffective predictors of success in jobs that require
mainly manual labor and only minimal reading.
Physical ability tests measure how well the candidate
performs a particular maneuver or the strength of specific
muscle groups, or general stamina. These tests are well-suited
to jobs that involve physical activity, but are not
job-related to clerical, cerebral or sedentary jobs.
Assessment center tests or work sampling tests simulate
on-the-job situations and measure the candidate's performance
and aptitude on particular tasks. Assessment center tests are
useful for chief executives, police officers, firefighters or
any other job that requires the incumbent to rapidly adapt and
move from one task to the other.
Medical inquiries and physical examinations assess physical
and mental stamina and health, and are appropriate for jobs
that require great physical endurance or stress.
Employers can use only those tests that have been
mathematically proven to be valid predictors of success on the
job. "Validation" describes the mathematical process of
determining whether a test is job-related. The U.S. Equal
Employment Opportunity Commission issued the Uniform
Guidelines on Employee Selection Procedures in 1978. . The
guidelines outline three different ways that employers can
show that their employment tests and other selection criteria
are job-related and consistent with business necessity:
Criterion-related validity - proof of the relationship between
scores on a test and the job performance of a sample of
employees; content validity - proof that the content of a
selection procedure is representative of important aspects of
performance on the job; and construct validity - proof that:
the test measures a trait or characteristic, and that the
trait or characteristic is important to successful job
performance.
Employers can also evaluate the results of their selection
procedures to determine if that procedure has an adverse
impact on any group of applicants. The Uniform Guidelines on
Employee Selection Procedures define adverse impact as a
substantially different rate of selection in hiring, promotion
or other employment decision that works to the disadvantage of
applicants based on their sex, race, national origin or
religion. The guidelines state that a substantially different
rate of selection occurs whenever the selection rate for any
one group is less than four-fifths or 80 percent of the
selection rate for the group with the highest selection rate.
A disparate impact often occurs as because of factors that
are irrelevant to the ability to successfully perform a job.
For example, an employer that had a long history of employing
both men and women to perform a job that involved lifting
heavy objects, instituted a selection test to streamline its
hiring process. As a result of the test, the success rate of
female applicants dropped dramatically. A review of the
testing process showed that it actually was more physically
demanding than the actual demands of the job. If an employer
finds that test or selection procedure creates a disparate
impact, it can test the validity of its test, and use another
test that is job-related, consistent with business necessity
and that does not disproportionately exclude any group.
Employers can ensure a fair testing process by complying
with the several laws that prohibit discrimination based on
disparate impact.
Title VII of the U.S. Civil Rights Act, for example,
prohibits employers from using neutral tests or selection
procedures that have the effect of disproportionately
excluding people on the basis of race, color, religion, or sex
if the test is not job-related and consistent with business
necessity.
The Americans With Disabilities Act prohibits employers
from using employment tests that screen out or tend to screen
out an individual with a disability or a class of individuals
with a disability unless the test is job-related and
consistent with business necessity. It also prevents employers
from failing to select and administer employment tests so that
they measure the job-related factors and not the extent of the
applicant's disability or impairment, and from failing to make
reasonable accommodations in the administration of tests for
the disability of the applicant, unless the accommodation
would pose an undue hardship.
The Age Discrimination in Employment Act prohibits
employers from using tests or selection procedures that have a
discriminatory impact on people 40 or older, unless the
employer can show that the test was based on a reasonable
non-age factor. Smith v. City of Jackson, 544 U.S. 228
(2005).
The number and variety of employment selection procedures
is expanding because of technological advances in computer,
Internet and multimedia-based testing. Focusing our collective
technology and dialog on ensuring that tests accurately
predict successful job performance moves the debate to away
from differences and toward our collective interest. No one
succeeds through a testing or selection process that does not
predict success on the job or that has a disparate impact. Why
not refocus the debate to creating hiring and selection
procedures that foster our collective success?
Cynthia O'Neill is a partner with Liebert Cassidy
Whitmore in the firm's San Francisco office. The firm
specializes in public sector labor and employment law.